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Letters and Comments
from our Customers. . .
Dear Chief White,
Wow! Thank you for helpingout with our annual Fall Festival.
The ice you guys donated saved the day, but we guess you
are used to that. We truly appreciate the help,
Sincerely,
The Park House Academy, Winter Park
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Dear Diane,
Thank you for organizing the Fire Station tour for our
brownies in Mockingbird 1510. The Fire Fighters were so
gracious to show us all the workings of a real station.
The girls really got a kick out of spraying the fire hose.
Thanks again for making it happen.
Take care, Donna F , Winter Park
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Dear Firefighters,
I wish to thank the firefighters who cam to my rescue
on September 8, 2007. I will soon be 82. I fell backwords
and hit my head on the hard floor. You were very prompt
and gentle as you took me to the hospital.
Firefighters Jack Ryan, Dan Paschette, Travis Tacner,
Jeff Spinelli and David Devereaux . . .
It's reassuring to know that Winter Park has such good
people to depend on . . .
Thank You,
Dorthy K., Winter Park
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Dear Tim (Engineer Paramedic Tim Millard),
Thank you for presenting the Leadership Valencia's workshop
CPR training. The evaluation summaries confirm that the
attendees viewed the workshop as a life saving experience.
They were also grateful to learn the Heimlich maneuver.
Tim your support and loyalty to Leadership Valencia
is greatly appreciated. Thanks again for sharing your knowledge
with everyone.
Sincerely,
Janice Swanson,
Program Support Specialist Valencia Community College
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Chief White,
On behalf of the Costello family, I wanted to thank
you for securing the grant for the defribillator for the
City's golf course. We appreciate your efforts to make this
happen and for all the good work that you and your department
does in service to the citizens of our community.
Your Friend,
Bev L. , Winter Park
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Dear Chief,
I want to take a moment of your time to express my deepest
appreciate for the crew from Station 61 who showed up at
my house and found me in great distress . . . I live close
by and I think it took all of three minutes for them to
get to my house after the call.
... Lieutenant Brad Grainger, Engineer Herk Mueller
and Firefighters Mike Bass, John Fortier and Pat Rutherford
put my wife at ease . . . They never left me alone in the
E.R. until the doctor took over which was quite a long wait.
Needless to say they were wonderful to me.
This was a first time experience for me and I certainly
feel that my tax dollars were extremely well used. Again.
My sincere thanks to the crew from Station 61.
Respectfully,
Larry M, Winter Park
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Dear Chief,
Thanks very much for your support on our recent Playground
Build at the Winter Park Oaks . . . Sending a Truck and
trained personnel helped us considerably and made our volunteers
feel more comfortable about tier efforts. Fortunately, safety
ruled the day and we were able to complete the playground
without a single mishap.
I appreciate your help . . .
Sincerely,
Linda Hinckley, Executive Director - Winter Park Housing
Authority
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Dear Chief White,
My husband and I were the lucky bidder on a recent auction
prize to benefit the Winter Park Presbyterian Church . .
. Our prize was a ride-a-long in one of your fire trucks.
Little did we know that it also included a tour of your
fire station and a lift up in the bucket truck.
We had a great time and your staff of Lieutenants
Dan Hagedorn and Craig Rosewicz along with Engineers Kevin
Dixon and Jeff Spinili made it a very pleasant experience.
Thank you,
Caroline J, Winter Park
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Dear Fire Rescue Folks,
Early in the morning of July 16, 2006 your fire rescue
squad can to my dad's apartment to help after he had fallen.
It was a terrible time, but your guys treated him with great
dignity, and me with great kindness . . . I will long remember
the kind men who were there when we needed help.
Thank you so much,
Carloyn L, Winter Park
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Dear Chief White,
I am so appreciative of the gentlemen who came to my
rescue on Memorial Day (2006) at the Cloisters . . . You
all were most competent and kind. It's nice to know that
Winter Park's finest are just a phone call away.
Sincerely,
Betty R, Winter Park
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An Expression of Thanks and Appreciation,
To Winter Park Firefighters . . . Help when needed was
prompt, professional with kindness and understanding . .
. Thanks so very much for your assistance.
Thanks a million times,
Mary L, Winter Park
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Dear Chief White,
This past week a subcontractor working on a project
in Hannibal Square was trapped in a three-foot trench by
dirt and a concrete curb that collapsed on him.
Your units responded in a very timely manor, and with
the most professional efficiency that I have witnessed,
abstracted the individual from the trench while simultaneously
administering medical attention to the victim.
Your department is to be commended for they efforts.
The individual was released from the hospital later that
same evening and I believe that was made possible from the
shill and efficiency administered . . .
The City of Winter Park is extremely fortunate to have
a department with the capability shown this past week.
Sincerely,
Dan B, Winter Park
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Dear Winter Park Firefighters,
Thanks for helping make my birthday party so special.
I loved it all, especially my ride in the fire truck and
spraying the fire hose.
Mommy and Daddy say that they were impressed by it all
and really appreciated the care and attention that all of
you gave to me and my friends.
I had a lot of fun!
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Dear Chief White,
On behalf of the neighbors of Northwoods Circle I want
to thank you for the informative meeting on August 25th,
where you addressed concerns of some of the neighbors regarding
the recent fire. Please know that we appreciate and value
the job that you do everyday. It is comforting to know that
when questions do arise you take the time to address them.
Again, thank you for caring about the concerns of our
residents.
Rudolph Scott, Jr. President, Northwoods Circle Club
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Dear Diane,
Thank you so much for a wonderful party (Fire Station
Birthday Party) for our son. He loved every minute of it
and so did all the other kids.
My husband and I were totally impressed by everything
and appreciate all that you did and the kindness of all
the fire fighters towards all the children. They were all
wonderful and so generous with their time.
Stacey B, Winter Park
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Chief White,
Michael's Arts & Crafts is proud to have become a member
of the Winter Park business community. The support of the
Winter Park Fire Department through attendance at our March
29, 2005 Family Fun Event has made us feel welcome. Together
we were able to foster a fun and safe environment for families
to come together for crafting and community education.
We appreciate the Winter Park Firefighters allowing
the children a close-up look at the fire trucks, and the
fire hats were a big hit with kids and adults alike. The
Winter Park Fire Department's dedication to safety and the
community brings an important positive message to our customers,
without the firefighters there would be no fun in Family
Fun Event. The staff of Michael's thanks you for your continued
support.
Mary Catherine, Martin Event Coordinator
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Dear Chief White,
. . . I just wanted you to know that the high point
of my ordeal was the ride to Winter Park Hospital with two
of Winter Park Fire Department's finest, Firefighters
Richard Ribar and Rodney Childers.
They kept me calm and truly demonstrated their professionalism.
Once I was settled in the ER, they continued to check on
me throughout the evening as they transported other patients
. . . I really appreciated their concern.
I was already a big fan of the Winter Park Fire Department.
Now I am even more so.
Sincerely,
Susan B., Winter Park
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Dear Chief White,
On Saturday, April 24, B Shift) I had a concern at my
home . . . I smelled something burning and saw smoke coming
from and air conditioning duct.
Your people responded with great support and as professionally
as anyone could imagine. They were so respectful of our
property in locating the problem. From top to bottom they
were just wonderful and very professional people. It was
easy to see how well trained and compassionate they were.
I am sure you hear when things don't go so well, so
I felt compelled to write and report on behalf of your great
crew. Please thank them and thanks to you for your important
leadership.
Sincerely Yours,
Bill M., Winter Park
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Dear Chief White,
I should like to commend and thank the following paramedics
and firefighters who came to the Winter Park Towers for
me on March 31st. They were very compassionate, kind and
caring. Please express my gratitude to Firefighters Jack
Ryan, Rob Harkins, Keith Streger, Engineer Jeff Hudson and
Lieutenant Rob Roop.
Sincerely,
Catherine M., Winter Park
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Dear Chief White,
To the 9-1-1 Team who came to my mother's apartment
. . .
You were wonderful! caring, concerned, humorous, and
professional. I was able to relax once you arrived. Taking
her to the hospital was the right thing to do and I appreciated
your staying with us until she was moved into a room.
You made a very difficult and challenging experience
much more tolerable and I thank you!
Mary S. , Winter Park
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Dear Chief White,
I would like to commend the firefighters
who responded a couple of weeks ago when someone smelled
the marker that is usually present in natural gas around
the building.
They were methodical and paid great attention
to detail. They were also calm and very courteous to the
residents in asking us to evacuate the building until they
could confirm that there was no danger.
Once the problem was discovered, the gas
was turned off and we were allowed back in our apartments
and the firefighters wished us a good night.
Good job!
James T, Winter Park
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Dear Chief White,
This letter is in reference to the 911
call on August 6, 2002. I would like to take this opportunity
to express my gratitude to the team whom helped me through
my time of need. The firefighters and rescue personnel reacted
quickly and professionally in handling my situation. You
guys were great! Since this was a new experience for me,
I am deeply grateful for all you have done.
I would like to say a special thank you
to Firefighter Paramedic Rich Ribar and Firefighter Dave
Young for comfortably escorting me to the hospital.
Please continue keeping up the good work, my hat goes off
to you all.
Thank you, again
Lorraine B. ,Winter Park
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Dear Chief,
I wanted to let you know about an event
which happened in my home for which I received services
from your EMS Department. A house guest slipped on the bottom
of our stairs. It was clear that she had broken her lower
leg . . .The Fire Department responded very promptly and
professionally to our 9-1-1 call . . .
I think your staff is to be commended and
deserves recognition for what I am sure was something done
in the ordinary course of business for them, but it was
important to me.
Very Truly Yours,
Hal K., Winter Park
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Dear Chief White,
I would like to thank the crew that was
on duty this past Memorial Day. As it happened this holiday,
my mother and severely handicapped brother (Parkinson's
disease) had automobile trouble (broken timing chain) in
front of that fire station.
It was a hot summer's day and your firefighter's
invited them into the fire station and rehydrated them,
offered food and the use of the telephone and generally
took very good care of them. I feel this shift went above
and beyond the normal call of duty this day.
Best Regards,
Rocky C, Winter Park
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Dear Captain Mells,
We are in our new building, almost settled,
and operating normal business.
I wanted to thank you and Inspector
Scott Donovan for being patient with us and helping
us ensure our new facility is current with fire codes.
I am pleased to be in Winter Park and wanted
to thank you for your assistance and efforts.
Joseph S., Winter Park
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Dear Chief,
I wanted to make you aware of the altruistic
act performed by Firefighter David Young. Mr. Young
picked up and delivered mattresses and box springs to a
needy family in Seminole County. His selflessness is both
refreshing and appreciated.
On behalf of the Children's Home Society
of Central Florida-Seminole County, I say, "Thank You".
Lisa, S
Children's Home Society of Florida
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Dear Chief,
This is to extend our thanks for the assistance
rendered by your department during recent unannounced visits
to elder care facilities in Orange County for "Operation
Spot Check".
In particular, please pass along our appreciation
to Captain Randall Mells for his participation in
this initiative designed to safeguard Florida's vulnerable
aged and disabled community. The assistance rendered directly
contributed toward the success of this program.
Sincerely,
Timothy S., Law Enforcement Officer
Office of the Attorney General, State of Florida
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Dear Chief,
Yesterday Scott Donovan came to
my house and installed a smoke alarm for me and gave me
safety pointers. I think this is a wonderful program and
I did want to thank you and your department.
Sincerely,
Pat H, Winter Park
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Dear Chief White,
Many thank again for all your help with
the Winter Park Relay for Life event. Your kindness and
your excellent staff is so much appreciated.
Thank you again,
Christy M., Winter Park
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Dear Chief,
I need to tell you about your outstanding
Fire personnel. I just recently experienced a very tragic
loss. Our 911 call went out to Station 61 and the response
team was absolutely wonderful. Each member handled the situation
with the utmost professionalism and compassion that I believe
I have ever experienced.
Every one of the Fire personnel that we
encountered that morning was so kind and helpful. The paramedics
were gentle and clamed me down during a time of panic and
crisis. I commend each and every one of them for the wonderful
job they did and the care they provided me.
Sincerely,
Kathy S, Winter Park
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Dear Chief,
The Women's Club of Winter Park sincerely
wises to express our heartfelt thanks for the compassionate
protection you and your department give in times of tragedy
and disaster.
Since September 11th, we realize more and
more what you courageous men and women do for the community
you serve. We want to express our appreciation through this
letter, how we feel.
Please pass along our thanks to all those
who protect and help us.
Sincerely,
The Women's Club of Winter Park
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Dear Chief White,
On the morning of March 23rd I fell and
struck my head on a hard surface. Within minutes after a
call for help a Winter Park Fire and Rescue team was at
my side. They simultaneously assessed the accident site,
took my vital signs, stabilized my condition, placed me
on a board, comforted my mother and then safely transported
me the a hospital.
My team acted quickly, calmly and effectively.
There is no doubt in my mind that my recovery is due in
large part to the expertise of my team. You are the best.
Sharon P., Winter Park
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Dear Chief,
Thank you for your great response and professional
caring help in our time of emergency needs. So many of us
live here in Winter Park because of our outstanding firefighters.
And what makes them so great is great individuals like each
of you who make up the wonderful caring teams.
We're proud and honored to be served by
all of you! Thanks from the bottom of our hearts.
Gary P., Winter Park
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Dear Chief,
Thank you to the fireman and paramedics
of Winter Park for helping me in my hours of need. You certainly
know who to help, and are always kind to this senior citizen.
David W., Winter Park
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Dear Chief,
I'm writing to thank your department for
its excellent service to our 911 call to stabilize my wife
and transport her to the hospital emergency room. She received
the utmost in care, concern and professional attention from
the Winter Park team.
Please pass on my gratitude and thanks
to these fine gentlemen: they are a credit to our Fire Department
and to our City.
Stanley W., Winter Park
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Dear Winter Park Fire Department,
Thank you for assisting us during a recent
car accident. When someone ran a red light, in a split second
our lives were put in jeopardy, but within minutes you were
there to tend to us and help. We give thanks daily that
we are all alive and healing. We give thanks for all of
you and the services you perform.
Thank You
Jim K., Winter Park
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Dear Chief,
This past Christmas Eve, my husband and
I had a fire in our home. The fire began in the early morning
from a short in the wiring in our bathroom. It slowly spread
throughout the insulation in the attic all day without our
knowledge.
At approximately 7pm, several breakers
threw in succession. Smoke penetrated the ceiling in the
hall which caused our smoke alarm to sound. The garage interior
began filling with smoke. We called 911.
The Winter Park Fire Department arrived
in just a few minutes it took us to remove our cars away
from the site. We them stood across the street and watched
flames blazing out of the roof and smoke pouring out of
all the openings in and around the roof.
My husband and I, as well as our neighbors,
are still in awe at the manner in which the situation was
controlled by the Winter Park Fire Department.
As a long-term resident of Winter Park,
we truly appreciate the value of our tax dollar which provides
manpower, equipment and training to a fire department which
is second to none!
Jim M., Winter Park
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Dear Chief,
To all of you, Thanks
Josephene G., Winter Park
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